On-demand ride services, better known as ride-hailing or ride-sourcing services, which include Uber are market arenas where consumers, in this case (riders) and service providers, in this case (drivers) meet each other. Drivers for these services might not necessarily be licensed professionally but are private citizens using their vehicles to make that extra buck. This simple idea, which blends the purest form of consumer demand is the main driving force behind these services, and that is why they are also available in almost every corner of the world, something which is missing in traditional taxi companies.
What individual requesting transport services do is request the app. After it has been made, the nearest driver will then receive a notification with all the essential details on the request like location and point of destination. Hence, it will be up to the driver to either accept or reject the offer.
In the case a driver declines, the request will still be allocated to the next nearest driver and so forth. In case the driver accepts the offer, then he will drive to where the customer is located and pick him up. After that, both the passenger and the driver will get an option for rating one another.
How It Works Under The Hood
It is not usually straightforward to launch applications of such magnitude, as it will immensely input from both client and server-side development. A central server is thus needed for managing interactions between multiple users, in this case, passengers and drivers, for them to perform complex calculation involving cost calculation, ETA, commission subtraction, among other complexities, as well as the aim of business and data storage functions. Best Uber Clone has been able and still maintains numerous different geographically servers, strategically distributed to save on times of response, by eliminating failures, while providing continuous service delivery.
These Are Must-Have Features For Both Driver And Passenger Apps:
1. Registration And Authentication
Uber and other related apps must offer social media and email/password signup and login options, where one creates a profile, apart from improving customer retention. This is a mandatory requirement for services involving mobile payments. Another additional compulsory requirement is for drivers, profiles to be verified and approved by the service provider.
2. Profile Editing
Passengers and drivers should, therefore, be able to edit their profiles comfortably. The driver app should also have the driver’s license and information about the vehicle, including the manufacturer, year of production, car class, color, and license plate number, and possibly its picture. Driver and the passenger should also be able to view one another’s profile. This makes it easy for easy recognition during pick up.
It allows a passenger to connect easily to the nearest available driver. It uses a myriad of complex calculations like passenger location and nearby drivers. Uber can show up to eight drivers in one go, their status, and rating, car models, among others. Uber gives 15 seconds for a driver to accept before moving to the next.
The main driving force for all taxi-hailing app is the GPS tracking system. This system enables you to identify current locations of passengers and drivers, it can also draw paths between them, and at the same juncture, set pickup and drop-off points. GPS can easily track the car’s movement and even calculate how much the ride will cost and the arrival time.
At the moment, most taxi-hailing apps use SMS, push notifications, and email for notifications.
6. Analyzing And Showing The Charge Of A Ride
These apps allow both the driver and passenger to know the estimated fare beforehand. This estimation is the work of the server, where information is relayed. IT usually calculated using the following parameters. Distance between pickup and drop-off points, cost of fuel, peak hours, traffic, possible discounts, car type, and weather conditions, etc.
7. Rating And Feedback
After the trip is over, both passenger and driver can rate each other. There is a provision for that on the app. This feature helps maintain a high degree of service, and drivers with low ratings will no longer be able to use the service. Passengers with low scores cannot also get a ride. It is also vital for passengers to provide feedback in regards to their trip, which is generally displayed in the driver’s profile for others to see.
8. Booking And Payments History
This should be easily accessible to both drivers and passengers on their profiles. This data includes. Previous trips, date, time, cost, driver to the passenger name, car model, pickup and drop-off locations, rating, among others.